Exploring a new frontier in monetization with an innovative approach has become crucial for companies. However, to achieve this, it is necessary to transcend the traditional demarcation between billing and online charging. By consolidating online charging with digital monetization and billing functions traditionally done offline by legacy billing systems within a convergent charging system, companies gain access to a new dimension of real-time charging and billing data, eliminating functional redundancies, simplifying operations significantly, and drastically improving business flexibility.
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Celfocus and MATRIXX partnered to deliver a best-of-breed, fully integrated, out-of-the-box digital monetization and billing solution. An approach that breaks the stranglehold of legacy billing solutions through a unique combination of real-time monetization and ‘lean billing’, moving on from classic batch-oriented and highly complex billing systems to a real-time, leaner, billing solution.
The Digital Billing solution is composed of Celfocus Digital Billing Hub (DBH) and MATRIXX’s digital monetization solution. The modular architecture of Celfocus Digital Billing Hub enables a Lean Billing implementation with only the necessary Billing functions for each case. Furthermore, the solution takes full advantage of MATRIXX digital monetization features to perform all the charging requirements and not exclusively online usage rating. Offline rating, recurring and non-recurring charging, taxation and discounts functions are performed in MATRIXX, for all types of services offered by the organisation.
The Celfocus Digital Billing Hub (DBH) is an innovative cloud-native billing solution designed to complement Convergent Charging System (CCS) products, particularly MATRIXX, by providing just the necessary functionality and needed flexibility to adapt to the ever-changing telecom market, preventing data and functional duplication across systems, and offering real-time access to the billing information. It adheres to industry standards defined by TMForum by following the ODA architecture blueprint and the OpenAPI initiative, ensuring interoperability and smooth integration with other telecom systems. Its cloud-native architecture offers scalability, high availability, and cost optimisation, making it ideal for businesses with varying workloads. It simplifies billing operations through automation, reducing errors and operational costs. Additionally, its modular and customisable design allows clients to choose and integrate only the required components, supporting future scalability, innovation, and system resilience.
MATRIXX delivers a digital monetization solution that combines 3GPP-compliant converged charging with digital monetization capabilities not typically found in a charging system, for customer engagement, subscriptions, promotions, payments, and partners. All customer and partner charges are generated in real time, including usage, one-time, recurring and subscription across all lines of an operator’s business. This gives all customers a digital-first customer experience with always available and accurate service and balance information, including visibility of their complete unbilled spend position be they B2C, B2B or B2B2X customers or partners.
MATRIXX delivers a real-time software solution that transforms telecommunications services and digital monetization offerings by providing operators with a next-generation digital platform.
The Celfocus and MATRIXX Digital Billing Monetization is based on the following 3 drivers:
Simplification
Acceleration
Efficiency