Communication Service Providers (CSPs) face daily challenges in managing and optimising networks, primarily due to increasing complexity, including virtualisation. To address this, automation has become a prevalent strategy, aiming to boost efficiency and alleviate the pressure on operational teams. At the same time, CSPs are actively seeking new revenue streams, particularly considering the need to grow and the fact that investment in emerging technologies like 5G urgently requires monetisation.
Successfully addressing efficiency and growth challenges requires Telecom operators to implement revamped Orchestration & Automation architectural approaches that focus on democratising implementations for the people in the organisation, but that also enhance time-to-market (TTM). At the same time, they must be consistently able to launch and deliver seamless service experiences across multiple technology domains, such as 5G slicing.
Partnering with Celfocus gives access to 20 years of real-world telecom experience in automating and orchestrating systems and networks, as well as to reference solutions and assets that can be used to accelerate the automation of the network services lifecycle, making use of commercial or open-source products available on the market or simply building a solution together.
Celfocus’s Intent Orchestration & Automation Offer presents the following features:
Automating 1st line SOC/NOC tasks by orchestrating processes that perform troubleshooting and resolutions in the Telco networks to restore normal service levels. These can be synergistically connected to Cognitive Operations insights to achieve Zero-Touch Resolution.
Automating service & resource order provisioning by decomposing and fulfilling complex orders that efficiently activate services and perform parameter setting in devices, while not forgetting the real-world aspects of delivery (field services, etc).
Designing intent-driven cross-domain orchestration solutions and processes for service management to improve time-to-market, launching new services, and promoting synergies between technologies and business units across the service lifecycle.
Consolidating automation tools into a unified, multi-vendor solution, reducing complexity and enhancing overall operational efficiency.
Integrating AI/ML capabilities to improve flow decision-taking, thus facilitating proactive optimisation of service and networks (e.g.: how to deploy optimised for cost, latency, speed, etc.).
Celfocus teams bring together highly qualified Platform Engineers, Cloud Engineers, and Network SMEs, providing a blend of technical and business expertise. We also work closely with our customer’s stakeholders, ensuring strategic alignment and smooth implementation, as well as knowledge transfer.
Our team’s approach follows the following steps:
Below are real examples of the benefits achieved together with our customers, using Celfocus’s Intent Orchestration & Automation approaches: