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Banking Transformation Summit provides a holistic view of the banking landscape, concentrating on exploring the external factors shifting the market, changing revenue streams, customer expectations and increasing competition.
Through masterclasses and insights, the event is focusing on several topics such as Customer Experience, AI, Data & Automation, Web3 – Blockchain, Crypto & Metaverses, Cloud Native IT & Networks, Fintech & Partnerships, Future of Banking, along many others and is expected to join more than 1.000 attendees at the International Convention Centre @ ExCeL, in London.
Celfocus will be represented by Luís Coelho, Head of Hyper-Personalisation Offer at Celfocus, who will present the keynote “Hyper-Personalisation: Inducing Behaviours Through Data”, on June 22nd, between 11h45 and 12h05, at The Stage.
Hyper-personalisation has the power to provide great benefits with huge positive impacts for customers and banks, contributing to a better customer experience with tailor-made and outstanding experiences, to maximise the Customer Lifetime Value.
If you are looking for solutions to make your data actionable, personalising, improving performance, reducing risks (like churn) and make your customer experience a top-notch one, be sure you don’t miss Luís’ keynote presentation at the event.
Know more about Banking Transformation Summit and register for free here (for banking only).
We are looking forward to seeing you there!